01
Introduction
tablegames ("tablegames," "we," "us," "our") is committed to protecting the privacy and personal data of all users ("you," "your," "Player") who access or use the tablegames online gaming platform available at https://tablegames.app and any associated mobile applications and services (collectively, the "Platform").
This Privacy Policy explains what personal information tablegames collects, how we use it, with whom we share it, how long we retain it, and what rights you have regarding your data. This policy is issued in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.
By creating an account, visiting the tablegames Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue your use of the Platform immediately.
Scope of This Policy
This Privacy Policy applies to all personal data collected by tablegames through the Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. It does not apply to third-party websites or services that may be linked from the Platform.
02
Personal Data We Collect
tablegames collects the following categories of personal data from users of the Platform. We practice data minimization — we only collect what is necessary to provide our services, fulfill legal obligations, and maintain platform security.
| Category |
Examples of Data Collected |
Purpose |
| Identity Data |
Full legal name, date of birth, gender, government-issued ID number |
Account registration, age verification, KYC compliance |
| Contact Data |
Email address, mobile number, residential address |
Account communication, verification, support |
| Financial Data |
GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
Processing deposits, withdrawals, AML compliance |
| Technical Data |
IP address, device type, browser type, operating system, session data |
Security, fraud prevention, platform optimization |
| Usage Data |
Games played, bets placed, session duration, login timestamps |
Service improvement, responsible gaming monitoring |
| Communications Data |
Customer support chat logs, email correspondence, feedback submissions |
Customer service, dispute resolution, service improvement |
| Marketing Data |
Communication preferences, promotional opt-in/opt-out status |
Sending relevant offers and platform updates |
03
How We Collect Your Data
tablegames collects personal data through the following means:
3.1 Directly From You
We collect data that you provide directly when you register an account, complete identity verification, make deposits or withdrawals, contact customer support, participate in promotions, or update your account settings. This includes all information you enter into forms, upload as documents, or communicate to us via live chat or email.
3.2 Automatically Through the Platform
When you access and use the tablegames Platform, we automatically collect certain technical and usage data, including your IP address, device identifiers, browser type and version, referring URLs, pages viewed, time spent on pages, game activity, and login and logout times. This data is collected via cookies, web beacons, server logs, and similar tracking technologies.
3.3 From Third Parties
tablegames may receive personal data about you from third-party sources, including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), anti-fraud and AML screening services, and regulatory authorities. We use such data to supplement our records, verify your identity, and comply with legal obligations.
Good to Know
You are not required to provide all requested information; however, failure to provide certain data (such as identity documents for KYC verification) may limit your ability to use specific Platform features, including withdrawals and high-value deposits.
04
How We Use Your Personal Data
tablegames uses your personal data for the following purposes:
- Account Management: To create, maintain, and manage your tablegames account, verify your identity, and process account-related requests.
- Service Delivery: To provide access to games, process bets, calculate and pay out winnings, manage bonuses and promotions, and deliver the full range of tablegames services.
- Payment Processing: To facilitate deposits and withdrawals via your chosen payment method, verify payment instrument ownership, and maintain accurate financial records.
- Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, Anti-Money Laundering Act, and gaming regulations. This includes conducting Know Your Customer (KYC) checks and reporting suspicious transactions to relevant authorities.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited activities on the Platform.
- Responsible Gaming: To monitor gameplay patterns that may indicate problematic gambling behavior, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and cooling-off periods.
- Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
- Marketing & Communications: With your consent, to send you promotional offers, bonus notifications, platform updates, and other marketing communications. You may opt out at any time through your account settings.
- Platform Improvement: To analyze usage patterns, conduct research, test new features, and continuously improve the tablegames Platform and user experience.
05
Legal Basis for Processing
tablegames processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection regulations:
- Contractual Necessity: Processing is necessary to perform the contract between you and tablegames — including account management, gameplay, and payment processing.
- Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC requirements, gaming regulations, and tax reporting obligations.
- Legitimate Interests: Processing is necessary for tablegames' legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
- Consent: For certain processing activities — such as sending marketing communications and the use of non-essential cookies — we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06
Data Sharing & Disclosure
tablegames does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
6.1 Service Providers
We share data with trusted third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, cloud hosting services, customer support software providers, and analytics platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
6.2 Game Providers
To facilitate gameplay, certain technical data (such as session tokens and gameplay data) may be shared with our licensed game providers. These providers are subject to strict data protection and gaming compliance standards.
6.3 Regulatory & Legal Authorities
tablegames may disclose personal data to government authorities, regulatory bodies, law enforcement agencies, or courts when required to do so by law, regulation, legal process, or official governmental request. This includes reporting to the Anti-Money Laundering Council (AMLC) and other Philippine regulatory authorities as required.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of tablegames' assets, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and of any changes to this Privacy Policy that may result.
Our Commitment
tablegames never sells your personal data. Any third-party service provider that receives your data is contractually required to maintain confidentiality, implement appropriate security measures, and use your data only for the purposes specified by tablegames.
07
Cookies & Tracking Technologies
tablegames uses cookies and similar tracking technologies to operate the Platform, personalize your experience, analyze usage patterns, and support our security and fraud prevention systems. Cookies are small text files stored on your device when you visit the Platform.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load balancing cookies. These cannot be disabled.
- Functional Cookies: Remember your preferences and settings (such as language preference and account settings) to provide a more personalized experience.
- Analytics Cookies: Help us understand how players use the Platform by collecting anonymized usage statistics, including pages visited, time spent, and features used.
- Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only activated with your consent.
7.2 Managing Cookies
You can manage your cookie preferences through the cookie settings panel available on the Platform. Most web browsers also allow you to control cookies through browser settings. Please note that disabling certain cookies may affect the functionality and performance of the tablegames Platform.
08
Data Retention
tablegames retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following retention periods generally apply:
| Data Category |
Retention Period |
Reason |
| Account & Identity Data |
Duration of account + 5 years after closure |
AML compliance, legal obligations |
| Financial & Transaction Data |
10 years from transaction date |
Philippine AML Act requirements |
| Technical & Usage Data |
Up to 2 years |
Security, fraud prevention, analytics |
| Customer Support Records |
3 years from last interaction |
Dispute resolution, service quality |
| Marketing Preferences |
Until consent is withdrawn |
Consent-based processing |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
09
Data Security
tablegames implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology, ensuring that your information cannot be intercepted in transit.
- Data Encryption at Rest: Sensitive personal data stored in our databases, including financial information and identity documents, is encrypted using AES-256 encryption.
- Access Controls: Access to personal data is restricted to authorized tablegames personnel on a strict need-to-know basis. All staff with access to personal data undergo regular data protection training.
- Two-Factor Authentication (2FA): tablegames supports 2FA for player accounts to add an additional layer of security against unauthorized access.
- Regular Security Audits: Our Platform undergoes regular security assessments, penetration testing, and vulnerability scans conducted by independent security experts.
- Incident Response: tablegames maintains a documented data breach response plan. In the event of a security incident, we will notify affected users and the National Privacy Commission within 72 hours, in accordance with the Data Privacy Act.
Your Responsibility
While we take extensive measures to protect your data, you also play an important role in keeping your account secure. Always use a strong, unique password for your tablegames account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
10
Your Privacy Rights
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by tablegames:
- Right to Be Informed: You have the right to be informed about how your personal data is being collected, used, and processed. This Privacy Policy fulfills that obligation.
- Right to Access: You may request a copy of the personal data that tablegames holds about you, as well as information about how it is being processed.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain it.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. You may withdraw consent for marketing communications at any time via your account settings.
- Right to Lodge a Complaint: If you believe that tablegames has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all valid requests within thirty (30) calendar days.
11
Children's Privacy
The tablegames Platform is strictly for adults aged 21 years and older, in accordance with Philippine gaming regulations. tablegames does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has accessed the tablegames Platform or provided personal data to us, please contact our customer support team immediately at [email protected] so that we can take appropriate action.
Age Verification
tablegames employs robust age verification measures during account registration and at key transaction points. Players are required to submit government-issued identification confirming they are 21 years of age or older before full account access is granted. Any attempt to circumvent age verification measures will result in immediate account termination.
12
Updates to This Privacy Policy
tablegames reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations, or operational requirements. All changes will be effective immediately upon posting to the Platform.
When we make material changes to this Privacy Policy, we will notify you via email to your registered address and/or by displaying a prominent notice on the Platform. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
Your continued use of the tablegames Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13
Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tablegames, please do not hesitate to reach out to us through the following channels:
You may also exercise your data subject rights by visiting the Privacy Settings section within your tablegames account dashboard. Our Data Protection Officer will acknowledge your request within five (5) business days and provide a full response within thirty (30) calendar days, as required under the Data Privacy Act.
We're Here to Help
Our dedicated Privacy and Compliance team is committed to addressing your concerns promptly and professionally. Whether you're based in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines, our team is available to assist you with any privacy-related questions or requests.